Home windows 10 KB4556799 causes audio issues, knowledge loss


Home windows 10 KB4556799 is yet one more replace that has turned out to be problematic for some customers. KB4556799, which is a important safety replace, is inflicting audio points and momentary knowledge loss for shoppers.

Customers operating Home windows 10 Might 2019 Replace and November 2019 Replace are reporting that the replace is a important failure, together with a damaged audio adapter, momentary person profiles, Blue Display screen of Dying, and even an unnoticed error throughout set up. Comprises an error message. course of.

These issues differ from individual to individual and don’t have an effect on each set up of Home windows 10.

In response to person reviews, Home windows 10 has reset all their audio driver configurations and even eliminated the Realtek audio driver. Others famous that their audio units don’t cross sound when the replace is put in.

“With this replace, my audio units are utterly damaged. I’ve Realtek Audio drivers and I am unable to play something by the audio system and even the headphones. I’m going through the issue on my desktop and floor professional 6. I clicked on the sound icon and commenced troubleshooting, saying audio enhancements couldn’t be loaded. I uninstalled the replace and the audio is again now,” a person informed us within the feedback.

“I put in the replace and the audio drivers are lacking. The troubleshooter can be not working and I’m unable to uninstall the replace because the buttons contained in the settings are additionally not working,” one other person informed us.

There seems to be a sample that I’ve seen. In case you have Audio Enchanted on your audio machine, it’s possible you’ll expertise the next points after putting in the patch:

  • playback issues.
  • sound distortion.
  • Audio units is not going to cross sound.
  • The sound will cross by the headphones and the speaker concurrently.

Customers have documented related Home windows 10 audio issues in Reddit (1, 2), Microsoft’s Solutions discussion board, and Suggestions Hub.

KB4556799 points

A person in Suggestions Hub stated, ‘After this replace, sound comes from each the headphones and the speaker of the laptop computer concurrently.

KB4556799 . Find out how to repair audio issues after

If you’re experiencing audio points after the replace, comply with these steps:

  1. Proper-click on the amount icon on the taskbar.
    sound context menu
  2. Open Sound Settings.
    sound settings
  3. Click on on ‘Sound Management Panel’ in Settings.
  4. Below the Playback tab, right-click on the Realtek speaker to open the Properties dialog.
    sound control panel
  5. Below the Superior tab, disable ‘Audio Enhancements’.
    Speaker Qualities
  6. Click on ‘OK’ to use the adjustments.

You may additionally have to disable all sound enhancements on your different audio units.

disable enhancements
Disable enhancements on your headphones

In case your Realtex driver is lacking, obtain the unique driver from the PC producer’s web site and set up it.

Altering the audio settings of Home windows 10 in order that the standard is at 16-bit may clear up some issues.

If nothing works for you, then you need to take away the replace utterly and maintain the replace till a brand new replace is obtainable. This may be achieved by going to the Replace & Safety web page in Settings and going to Superior choices.

Short-term Person Profile (Information Loss)

Audio issues aren’t the one drawback with the KB4556799 replace, both, with some individuals claiming the replace deleted their knowledge and lacking information, footage, or paperwork.

“My laptop routinely up to date to this model and all my laptop information had been deleted. I’m not positive easy methods to repair them and I don’t need to make the issue worse,” stated one person.

“All my information are gone, it is like the pc was cleaned,” one other person confirmed to the info loss bug.

It is harmful to immediately disappear knowledge and have all OS settings set to default, however the excellent news is that profiles and knowledge are nonetheless there, together with desktop customization.

Home windows 10 hundreds a short lived person profile as an alternative of the conventional person profile in the course of the replace set up course of. Consequently, customers have seen that their desktop customizations, pinned taskbar apps or information in folders like paperwork and footage have disappeared.

The info, together with information and footage, nonetheless exists, however they belong to the principle person profile and you will not see the folders when Home windows 10 hundreds with a brand new momentary profile.

The momentary person profile problem has been reported a number of instances in boards and Suggestions Hub, however Microsoft has but to formally doc the bug. It isn’t clear how the updates are triggering the momentary person profile, however there’s a resolution that also works.

To repair the momentary person profile problem, restarting the affected system six to eight instances — all the best way to the desktop — helps some customers, however it might not work for everybody.

A extra constant choice is to uninstall the replace by following these steps:

  1. Open Settings > Replace & Safety > View Replace Historical past
  2. Click on ‘Uninstall Updates’
  3. Utilizing the search field, seek for the replace bundle.
  4. Spotlight Replace.
  5. Click on the “Uninstall” button on the prime of the checklist.
  6. Click on “Sure” to verify your determination.
  7. Reboot your PC if mandatory.

If you already know of every other points with the replace or want extra assist, tell us within the feedback beneath.



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